The questions we are asked most often, answered plainly, without a single "prithee" to slow you down.
Is Get Ya Bag's leather genuine?
Yes, where a product states genuine leather, cowhide, or full-grain leather, it is real leather. Some styles, such as our crystal evening clutches, are made from alloy and crystal rather than leather, and canvas styles are exactly that: canvas. Every product page lists its actual materials in the description, and we do not use the word "leather" to describe anything synthetic.
How much does shipping cost?
Shipping within the United States is a flat $9.99 per order, regardless of order size. There is no minimum spend required and no hidden fee added at checkout.
How long does shipping take?
Orders are processed within 1 to 2 business days, then shipped and typically arrive within 5 to 11 business days depending on your location. Tracking information is provided once your order ships.
What is Get Ya Bag's return policy?
Items may be returned within 30 days of arrival, provided they are unworn and in their original condition. See our full Return and Refund Policy for the complete process.
How do I know what size bag I need?
Every product page lists exact dimensions (length, height, and width, or depth) in the product details section, along with strap length where relevant. Compare these numbers against a bag you already own and like the size of, rather than guessing from photos alone.
How should I clean and care for my bag?
Care depends on material. Leather should be conditioned every few months and never exposed to direct sun, heat, or alcohol-based cleaners. Canvas can be spot-cleaned with mild soap and a damp cloth. Crystal and embellished pieces should only be wiped with a dry, soft cloth. Full details are in our care guide.
Does Get Ya Bag have a physical store?
No. Get Ya Bag operates entirely online, which is how we keep prices lower than a comparable boutique while still shipping genuine materials.
What payment methods are accepted?
Standard checkout payment methods are accepted at checkout, including major credit and debit cards, along with any express payment options shown at checkout for your region.
How do I contact Get Ya Bag with a question?
Reach us through our contact page. We aim to respond to every message within a reasonable number of business days.
Why is it called "Get Ya Bag"?
Because the name became a joke on the internet before it became a business, and we decided the only honest response to being mocked was to build something worth the name. You can read the full, slightly humbling story on our About page.